Consumer Privacy Notice

Consumer Privacy Notice

Effective on: September 20, 2023

FACTS

WHAT DOES STERN BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share you personal information. Federal laws gives consumers the right to limit some but not all sharing. Federal laws also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number
  • Account balances and transaction history
  • Credit history and payment history

How?

All financial companies need to share customer’s personal information to run their everyday business. In this section below, we list the reasons financial companies can share their customer’s personal information; the reasons Stern Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Stern share?

Can you limit this sharing?

For our everyday business purposes – such as to process you transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

Yes

No

For our marketing purposes – to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes – information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes – information about your creditworthiness

Yes

Yes

For our affiliates’ to market to you

Yes

Yes

For nonaffiliates to market to you

Yes

Yes

To limit our sharing

 

Call +1 (787) 506-4646
Visit us online: http://sternbank.com/privacynotice

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.

 

Questions?

 
Call +1 (787) 506-4646  

Who we are

 

Who is providing this notice?

Stern International Bank LLC

What we do

 

How does Stern protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We authorized our employees to get your information only when they need it to do their work, and we require companies that work for us to protect your information.

How does Stern collect my personal information?

We collect your personal information, for example, when you
  • open an account or make deposits or withdrawals from your account
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

 

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.